At Majestic, we understand that signing up for a yearly support contract does not suit every business. That is why we have designed a range of Block Hour Support with prepaid included hours. Starting from as little as 5 hours, this options allows you access to our premium remote and onsite support at discounted rates. We tailor the plan to our customers’ needs which can include after hours support as well as 24 x 7 support.
These plans suit customers who –
- Might not need regular IT support but may need our premium support from time to time
- Are new to Majestic and want to try our services on an Ad-hoc basis
- Have an internal IT team but require additional help from time to time
Benefits of the Block Hour Support are –
- Budgeted IT costs
- Access to premium support
- Tailored package to suit your business needs
- Discounted IT consulting rates
- Discounted project services
- Access to after hours and 24 x 7 support
- Regular reports of incident tickets resolved
- Reminders when support hours remaining are less than the defined threshold If you are not sure whether this support option suits your business, call us on 1300 441 551 for an obligation free consultation session.